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Frequently asked questions

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Manage your care in one place

Do you have any questions about MijnGezondheid.net or the MedGemak app? We are happy to help you. View our frequently asked questions and demonstration videos about MijnGezondheid.net and the MedGemak app. Couldn't find your answer? Then simply ask your question to chatbot Robin, at the bottom right of this page.

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Can a child be linked to my MijnGezondheid.net-account?

How do I pair the MedGemak app?

How do I register for MijnGezondheid.net?

How to add a healthcare provider?

I am returned to the homepage.

I get a message that my BSN is unknown.

I have a new GP/pharmacy. How can I change this?

I no longer wish to use MijnGezondheid.net. How can I indicate this?

I see a message that the contract has been terminated with the healthcare provider, what now?

On MijnGezondheid.net, I get the message that there has been no activity for 15 minutes. Then I am automatically logged out and everything is gone. What is the best thing to do in this case?

Why can't I choose to log in with the DigiD app when logging in to MijnGezondheid.net?

Easily arranged with the digital environment & the app

The convenience of a digital environment

With MijnGezondheid.net you can arrange your health matters digitally with your GP or pharmacy.

Arranged even faster with the MedGemak app

The MedGemak app is an addition to the digital environment MijnGezondheid.net

Need help using MijnGezondheid.net?

Frequently asked questions and supporting videos can be found here.